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MORE INFORMATION ABOUT:
WHAT INFORMATION DOES WHIRLPOOL COLLECT?
Personal information may be collected when you respond to a questionnaire, subscribe to newsletters, register products online, enter contests, answer a survey, send us e-mail messages, claim rebates, purchase products or services, etc. This personal information may include your name, street address, e-mail address, telephone number, reasons for product purchase, and, if you placed an order, your credit card information. Your personal information will be stored on Whirlpool's database located at our corporate headquarters in Benton Harbor, Michigan, and/or at other third party facilities. Whirlpool uses your personal information for the purpose specified in the opt-in language and for other marketing purposes where permitted, such as to provide you with better customer service or more targeted promotions.
Aggregate or "combined" information includes data that is related to you but is grouped with information from other website visitors. Combined information is studied as a group (such as a count of the number of visitors and which pages were reviewed). Whirlpool analyzes combined information to improve the value of its websites. Combined information may also be provided to third parties or companies affiliated with Whirlpool for general promotional reasons.
WHAT DOES OPT-IN MEAN?
If we ask you to supply personal information, there will be a request near the input form asking you to indicate your consent to receive future email communications from us. This is a request to "opt-in." If you opt-in, it means you agree to receive future email communications from Whirlpool Corporation.
If you would like to change your opt-in preference or wish to either update your information or remove it from our mailing list, please contact us at whirlpool_privacy@whirlpool.com or by writing Chief Privacy Officer, Whirlpool Corporation, 2000 N. M-63, MD 1800, Benton Harbor, MI 49022.
WHAT ARE COOKIES?
The use of cookies is a common operating procedure for most websites. If you are not comfortable with our use of cookies, please review your browser software to learn how it may be set to notify you when you receive a cookie or to reject all cookies.
WILL WHIRLPOOL DISCLOSE MY PERSONAL INFORMATION?
We may share your personal information with companies and people who work for us to fill orders, deliver packages, analyze data, provide appliance service, etc. These companies and individuals have access to some of the personal information we have about you, but we limit the information we share to what they need to know to do their jobs.
If Whirlpool sold one of its affiliated companies, or if substantially all of Whirlpool Corporation's assets associated with a part of its business were acquired, customer information is generally one of the transferred business assets. If this should happen, Whirlpool reserves the right to transfer your personal information in connection with the sale or transfer of such business assets.
HOW DO I KNOW MY PERSONAL INFORMATION IS PROTECTED?
For example, the security of your credit card information during transmission is aided by using Secure Socket Layer (SSL) software, which encrypts - or "hides" - the information you provide. In order to take advantage of this encryption technology, you need to have an Internet browser that will support 128-bit encryption, such as Netscape or Microsoft Explorer. Although we make every reasonable effort to protect your personal information from loss, misuse or alteration, please note that there is always some risk in transmitting information over the Internet. In addition, inside Whirlpool, only authorized employees may access your personal information, and all Whirlpool employees are expected to abide by the promises made in this Privacy Statement.
CHILDREN'S POLICY
This Privacy Statement addresses Whirlpool's procedures for handling the personal information of individuals living in the U.S. or Canada whom are at least 13 years old. We do not seek to, nor do we knowingly, collect information from children. If a child has provided us with personal information, a parent or guardian of that child may contact us to have the information deleted from our records by contacting our Chief Privacy Officer at whirlpool_privacy@whirlpool.com or by writing Chief Privacy Officer, Whirlpool Corporation, 2000 N. M-63, MD 1800, Benton Harbor, MI 49022. We will do our best to delete the information as quickly as we can.
QUESTIONS, INQUIRIES, FURTHER INFORMATION
You may update, correct or delete your personal information, change your privacy preferences, or exercise your right to learn how your information may have been used by contacting our Chief Privacy Officer at whirlpool_privacy@whirlpool.com or by writing Chief Privacy Officer, Whirlpool Corporation, 2000 N. M-63, MD 1800, Benton Harbor, MI 49022. If we make photocopies of information related to your request, we reserve the right to recover related photocopy charges.
By Postal Mail:
Chief Privacy Officer Whirlpool Corporation 2000 N. M-63 MD 1800 Benton Harbor, MI 49022
By E-mail:
whirlpool_privacy@whirlpool.com
We will respond to your inquiry or investigate your complaint as quickly as we can.
YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES
This Statement applies only to information collected from or provided by visitors to this U.S. or Canadian website, and is not intended to describe data handling procedures for information collected offline or by other websites to which we link. This Statement applies solely to the collection of information through online means and which may be used for future email contact. If you link to other Whirlpool sites or to the sites of other companies from this website, please review the Privacy Statement posted at those other sites. Whirlpool is not responsible for the content or privacy practices of sites owned by other companies.
We reserve the right to change or update this Privacy Statement at any time.
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