Q: What insights did you learn early on in the pandemic that helped to prepare the other regions for the impact of COVID-19?
A: From the onset, our primary goal was to ensure the safety of our employees, while continuing to manufacture essential products for our consumers. Our learnings related to the implementation of safety protocols and procurement of personal protective equipment helped us to be one of the first companies to restart production in China. We then leveraged these learnings to support our essential manufacturing operations around the globe.
Q: What are the top priorities for the region as we begin 2021?
A: In India, we are focused on continuing to drive share gains in a growing demand environment. In China, we are pleased with the Whirlpool brand share gains made in 2020 and look forward to sustaining that momentum in 2021. Overall, we expect to drive strong top-line growth and expand margins to 2%+.