Workforce Development
& Engagement

At Whirlpool Corporation, we believe that all our employees need high-quality tools and training to do their best work. Our people have always been our greatest asset—and we work hard to ensure they are professionally challenged and always learning.

We provide a wide variety of flexible learning opportunities around the globe to enable our employees to develop and grow at Whirlpool Corporation. One of the primary channels we have implemented for employee learning is Whirlpool University, our resource for professional development and building best-in-class knowledge and skills. It provides access to instructor- and self-led courses and learning content aligned with Whirlpool Corporation’s Strategic Imperatives, and is designed to create robust and personalized learning plans for our employees.

Across our global manufacturing operations, Whirlpool Corporation is integrating the WCM Lean manufacturing methodology. One of the WCM Pillars is the “People Development” (PD) Pillar, which is focused on employee development and training. A function of the PD Pillar in each operation is to establish and manage a training matrix to identify training requirements (regulatory, legal, or other) for site personnel.

For the second year in a row, Whirlpool Corporation EMEA was recognized as a Top Employer in Europe by the Top Employers Institute for our innovative practices in human resources management, high-standard development programs, and positive working environment.


Inspiring Employees to Give their Best

Each year, Whirlpool Corporation conducts an employee engagement survey to assess employee opinions on various topics such as the success of training and development programs, company culture, and inclusion and diversity. This year, 95% of employees participated in the survey with 86% favorable employee engagement, up 2% compared to last year. Employee positive response to one statement improved more than any other: “Whirlpool Corporation inspires employees to give their very best.” After the survey, anonymous results are delivered to people leaders to ensure that they are able to respond to any areas needing improvement and continue to raise engagement for all employees.

Everyday Performance Excellence

Everyday Performance Excellence (EPE) is the new Whirlpool Corporation employee performance system. The primary objectives of EPE are to enable people leaders to bring out the best in their teams and to create an environment where employees can do their best work every day. Tools and training enable people leaders and employees to perform better. With the rollout of the new system, over 10,000 employees attended “Experience Check-Ins” and training sessions. The EPE system focuses on both the “What” and the “How” of performance. Employees create objectives in each of four performance categories (Business Performance, Strategic/Project Impact, Organization and Talent, and My Leadership and Values). Formal reviews at mid-year and year-end are supplemented with continuous coaching and feedback from people leaders and cross-functional partners to drive results. Performance management processes for our hourly workforce vary by geography and incorporate various manufacturing plant metrics for performance measurement.